Last updated
July 8, 2024
Privacy Policy
Effective date: January 4, 2024 July 8, 2024
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect, in accordance with the legal framework applicable in Quebec, as amended by the Act to modernize legislative provisions respecting the protection of personal information (“Bill 25”).
Ms Marie-Ève Ringuette, General Manager
Clinique orthopédique Duval
1487 des Laurentides Blvd.
Laval, Quebec H7M 2Y3
Canada
Email: rp@cliniqueduval.com
Telephone: 514-500-7432
Collection of personal information
Through our website and social networks, we collect the following information:
Name
First name
E-mail address
Phone number
We collect personal information through forms and the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.
Forms and interactivity
Your personal information is collected via the following forms:
- Information request on one of our products
- Price quote request on one of our products
We use the information collected for the following purposes:
- Information/Promotional offers
- Contact
Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:
- Contact
We use the information collected for the following purposes:
- Correspondence
- Information or promotional offers
Sample files
Our website uses cookies, in particular:
- Essential or “necessary” files. These cookies are essential to the operation of our website and cannot be deactivated in our systems. They are generally created in response to to your actions or service requests, for example when you select your privacy preferences or fill in a form. You can set your browser to block cookies or be alerted to their existence, but some parts of the website may not be accessible.
- Third-party files that help us analyze how you use our website, record your preferences and provide you with content and advertising relevant to you. These cookies will only be stored in your browser with your prior consent. These cookies are as follows: Functional, Analytical, Performance, Advertising and Uncategorized, as mentioned in our Cookie Policy.
At any time, you may refuse cookies that are not required for the proper operation and security of our website, modify your cookie preferences or accept all cookies.
If you refuse certain types of cookies, the quality of your experience on our Web site may be affected and the content you see may not be tailored to your interests.
Sharing personal information
We undertake not to commercialize the personal information we collect. However, we may share this information with third parties, including Google and others, for the following reasons:
- Digital remarketing advertising
Before sharing your personal information with third parties, including countries outside Quebec or Canada, we will ensure that appropriate mechanisms are in place to guarantee the same level of protection as required by Bill 25 and that they use your information only for agreed-upon purposes.
If you do not wish your personal information to be communicated to third parties, you may object to this at the time of collection or at any time thereafter, as mentioned in the following section.
Right of opposition, withdrawal and complaint
We are committed to offering you the right to object to and withdraw your personal information.
The right of opposition is understood to be the possibility offered to Internet users to refuse to have their personal information used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
The right to complain is understood to be the possibility offered to Internet users to formulate a complaint relating to the protection of personal information.
To exercise these rights, please contact us at the address below:
- Mailing address: 1487 des Laurentides Blvd., Laval, Quebec H7M 2Y3
- E-mail: rp@cliniqueduval.com
- Telephone: 514-500-7432
Google offers the possibility to automatically unsubscribe from interest-based or remarketing advertising. Please visit the following page to unsubscribe: Google Privacy Center.
Conservation
We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, except where the law provides for a different retention period to meet legal requirements.
Security
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
Questions
Questions about our Privacy Policy, comments or complaints regarding Clinique orthopédique Duval’s Privacy Policy and practices may be directed to our Privacy Officer at the following coordinates:
Privacy Officer :
Ms Marie-Eve Ringuette, General Manager
Clinique orthopédique Duval
1487 des Laurentides Blvd.
Laval, Quebec H7M 2Y3
Canada